PRIVACY POLICY STATEMENT

PRIVACY STATEMENT

PLEASE READ THE FOLLOWING CAREFULLY

YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.

When accessing the https://thewholedog.org, The Whole Dog/Dr. Jeannie Thomason will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Who We Are

Our website address is: https://thewholedog.com

Contact Information

info@thewholedog.org

P.O. Box 1637
Cottonwood, CA 96022

YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.

The Whole Dog/Dr. Jeannie Thomason is providing you this site and its related applications and services (collectively, “Service”). The Service may be delivered to you through the Internet via your browser or app (mobile or otherwise).
This privacy policy (“Privacy Statement”) discloses how The Whole Dog collects, protects, uses and shares information gathered on this Service. Your use of this Service is further subject to the terms of use (“Terms of Use“) posted on this website or app (this Privacy Statement is part of the Terms of Use).

1. What information do we collect and what do we do with it?  

Mail Poet Newsletters and Emails

When you subscribe to this site (newsletter and/or blog) or sign up to consult with Dr. Jeannie Thomason, as part of the subscription or consultation process, we collect the personal information you give us such as your name, address and email address as well as information about your dog (Health History).

Email marketing: we may send you emails or special newsletters about our site, sales, or updates. We may also use your email to inform you about changes to the site, survey you about your usage, or collect your opinion.

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you newsletters or emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

2. How do you get my consent?

When you provide us with personal information to become a subscriber to our newsltter, site, make a purchase, or consult with Dr. Jeannie Thomason, we imply that you consent to our collecting it and using it for that specific reason only.

You do not have to consent to giving us any personal data. However if you do not consent, you might not be able to buy products or services or receive information from us (unless you change your mind and decide to ‘opt in’).

If we ask for your personal information for a secondary reason, like marketing or for your consultation, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@thewholedog.org or mailing us at: P.O. Box 1637, Cottonwood, CA 96022. This is sometimes called the ‘right to be forgotten’. We must delete all your personal data if you ask us to.

Email marketing

We may send you emails or  special newsletters about our site, sales, or updates.  We may also use your email to inform you about changes to the site,  survey you about your usage, or collect your opinion.

3. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Please note: Visitor comments may be checked through an automated spam detection service.

Contact Forms

We only keep contact form submissions for a certain period of time for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

4. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service – see the terms of service agreement below.

Payment:
If you make a purchase on our site, we use a third party payment processor such as Paypal or Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

5. Third Party Services

In general, the third-party providers (if any) used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. For example: Dr. Jeannie Thomason or The Whole Dog may make chat rooms, forums, message boards, web pages, and/or public spaces available to its users. Please remember that any information that is disclosed in these areas may become public information but, regardless, may be available to other users of the Service and may be used by The Whole Dog/Dr. Jeannie Thomason. Consequently, you should carefully consider whether to disclose your personal information in such public areas.

Links
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience.

We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

You may disable cookies through your individual browser options. If you would like to learn more about cookies please refer to the following website: http://www.allaboutcookies.org/

Due to the complexity and open nature of the Internet, there is always a risk that information collected by and/or displayed on the Service may be compromised or accessed notwithstanding the implementation of reasonable data security measures by The Whole Dog/Dr. Jeannie Thomason. To mitigate such risks, you should (a) use secure usernames and passwords and carefully protect them from disclosure; and (b) implement updated internet security and virus protection software on your computer system.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Web Analysis Tools
We may use web analysis tools that are built into the: The Whole Dog website to measure and collect anonymous session information.

7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact Information 
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@thewholedog.org or by mail at P.O. Box 1637, Cottonwood, CA 96022.

YOUR PERSONAL INFORMATION SHALL ONLY BE USED IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY STATEMENT

Information Protection 

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information we gather about you, we have taken commercially reasonable steps to protect the information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Changes To This Policy
This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. The effective date of this policy was October 12 2006. Amended update for GDPR was May 8, 2018.

If you have any questions or concerns about the Privacy Statement, please Contact Us